At Check-out - It will show a NOTES TO SELLER - Please use this to type out your custom name.
Use Code LOCAL at check out to deter shipping. I will email once done for the option of picking up.
Tips for tightening mask:
- Fold the mask horizontally to put the two corners with the same earloop together.
- Tie a knot as close to the mask as possible.
- Tuck the resulting point inside the mask, which closes off the gap.
- 6.5" H X 8.25" W with 7" ear loops
- 100% USA ring-spun cotton 2-ply
- Tight stitch jersey with silver stitching
- Trim/ear loops are 100% ring-spun cotton jersey covered elastic
- Machine washable and reusable
- Ideal for daily wear. The covered elasticized bridge and earloops of the mask adds shape and provides a stay-put fit. A pleated chin, anchors the mask to reduce the need to adjust and reposition on your face.
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The Twisted Hippo ships all products USPS with tracking. Once a label is generated, customer will receive a tracking from USPS. Orders are shipped typically within 5 business days, with the exception of fundraisers.
We certainly want our customers to feel confident in their purchase. If the item is received and it is the wrong size, feel free to exchange it for the right size. All cost of shipping is on the customer since we do include size charts in each listing. Please contact us so we can arrange shipping and payment.
If a customer receives a product and just absolutely does not like it, they can return the item within 2 days of receiving. Please notify The Twisted Hippo first by email at Thetwistedhippo@gmail.com stating order number and reason for return. The Twisted Hippo will email a self addressed label. The item will need to be mailed within 2 days of contacting us. Once the item is returned, a refund will be processed. All items need to be returned in the manner they were received, no stains, tears, smoke smell, pet dander, etc.
We do not accept returns or exchanges on custom or clearance items.